........After many disappointments it was a refreshing change to be treated
with such a high level of professional courtesy instead of the usual 'punter
syndrome' which seems so prevalent in the trade nowadays................
Bob Solloway ,President of the RC30 owners club.
.............We just wanted to drop you a line to say thank you for
all your help in arranging for us to purchase the Suzuki 600 Bandit on Saturday.
We felt we were treated with courtesy ,and you happily sorted out the finance,
the insurance information and all the other details with speed and effciency.It
seemed as if nothing was too much trouble for you. We would certainly use your
company again and would recommend your services to other people.......
Mr & Mrs O...... (Surrey).
....May I take this opportunity to thank you for your invaluable assistance
and friendliness when we came along to purchase........
Mrs B......(Woking)
.........My wife has recently purchased a motorcycle from your selves.
The level of service, patience and customer care shown by Mark has been excellent.
Please pass my thanks on to Mark, he is a credit to you and your shop.
MR K.W.......(Surrey).
Thank you for a great service and work done on my T595,Its a new bike!! I had
a chance to get out for a couple of days before going back to work here in Tajikistan
and could not be more pleased, thanks again and see you next year for another
service.
John Thomson
I would like to say a BIG thank you to all the staff at Haslemere Motorcycles.
I have purchased three bikes so far and will still be looking to buy again.
All of the staff have looked after me and my bikes. Sometimes even seeing the
bike at a minutes notice. Its customer service like that which stand this motorcycle
dealer out from the rest in the UK. Mark and the staff are always ready to help
in choosing the bike that most suits your needs if you are not sure what you
require. Servicing is priced reasonably and quality of the work is excellent.
From Triumph, Suzuki , Honda, Haslemere Motorcycles is in pole position for
service, quality and customer care. many thanks.
James Simpson
Hi Mark, Just a short mail to thank you very much for your brilliant service when I bought my Kawasaki ZRX 1100 off you recently. I could not believe how open and accommodating both you and the rest of the staff were at Haslemere motorcycles. To be shown around the workshop and to have the level of patience that you displayed was great. I have been away from motorcycling for a few years so was a little apprehensive when I entered your shop, but I need not have been as you put me at ease immediately.
I would also like to thank Mike and also the guy who delivered the bike to my home address .
I have had a massive smile on my face ever since I took delivery of the bike and will return to you as well as recommending you to all I meet.
Jeremy M (Surrey)
Haslemere
Motorcycles provide a superb buying experience, its staff making me feel important
to them and making me feel in no way uncomfortable buying my first bike age
60!
I am delighted with Haslemere motorcycles, friendly, helpful and passionate…
Haslemere Motorcycles have been superb throughout…
The dealership, and especially Mark were fantastic…
Haslemere Motorcycles are very nice to deal with both the bikes I’ve bought
from them, they have been first class.
many thanks for making my family and I so welcome and also for a top quality
service…
Best dealer I have been to for Motorcycles, certainly no **** ***** city or
*******,
Swore I would never buy a new bike again……But…Haslemere turned
it around, great bike, great dealer.
I think Haslemere Motorcycles are very good at dealing with customers, very
friendly and cheerful, I would recommend them without doubt. Mark with whom
I dealt ,was a superb salesman + very helpful.
Haslemere did a great job on all the bits for me,well done good shop and good
service.
The team at Haslemere feel more like friends than salesmen. A great crew. Brilliant
Dealer friendly and helpful.
Very please with overall helpfulness of the dealer throughout the purchase and
sale of my bike.
Haslemere motorcycles have been by far the best dealership…
They ..(Haslemere)……are a dealership from the old school, they know
and have a passion for bikes, unlike some of the modern “supermarkets”…
The whole experience was made very easy…… Trouble free…..There
was no pressure from the salesman which was very good, If I was pressured ,there
would not have been a sale………..I lest with full confidence
with the staff at Haslemere Motorcycles and the bike, which I am pleased with
and moneys well spent…when I decide to renew my bike , it will be at Haslemere.
After owning
25 bikes, I am not easily swayed
by false sales patter and disingenuous sentiment.
However, and refreshingly, Mark & Michael’s
continued approach is one that is purely customer focused.
This excellent and personal service has provided a first class
buying experience, yet again,
which I sincerely commend them both
I have owned 15 Motorcycles since learning to ride
18 years ago and without doubt the purchase/handover
was the most enjoyable experience
I have had, well done to Mark and Mike.
''Mark Lucock of Haslemere Motorcycles was fantastic. I got the deal I wanted on the bike I wanted. You really feel 'at home' in their dealership. They are friendly and nothing is too much trouble.''
'' ''Pete'', the mechanic who had done the PDI gave me a very thorough 'going through' of the bike controls and everything I should need to know - from tyre pressures down to how the panniers come on and off. He answered all of my questions and nothing was too much trouble for him to explain,''
''The guys in that dealership in my opinion are the best and they should be told so. I have never felt so ''at home'' and comfortable in a dealership and I mean that.''
''I would not hesitate to recommend them on any count. Their level of service, professionalism and their whole attitude to the customer is EXCEPTIONAL. I mean this sincerely, and I hope you are proud to have them as one of your dealers''
''They deserve praise
and are a credit to the franchise. I have bought a Yamaha FJR1300A 2009 in Sunset
Silver and I love it. More, or just as importantly, it is a ''Haslemere Motorcycles
Yamaha''.